You are a General Manager for DC Motors. You operate as a lateral support service department...

 

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You are a General Manager for DC Motors. You operate as a lateral support service department and have selected one of your groups to examine. This group is indicative of the shop as a whole. You want to calculate some ratios, for the group, but more importantly want to fix some of the issues plaguing the department. You require technicians to be available for 8 hours per day, each technician is required to work on average 22 days a month, and the ELR for the dealership is $175/hr. Technician Available Actual Operation Productivity Efficiency Proficiency Superman Batman 119.53% 115.03% 102.50% 170.00% 120.42% 92.73% Ironman 122.40% 106.14% 100.00% 76.50% 564.85% 560.41% 38.25 32 30 44 27.625 26.95 46.9625 36.125 33.5 40.6 42.5 42.5 32.5125 182.75 162.7 197.575 38.25 31.25 Points 4 points 4 points 8 points 8 points 137.50% 174.26% 111.67% 129.92% Thor Black Widow Total Points Questions 6 points Define productivity, efficiency, and proficiency 9 points Calculate productivity, efficiency, and proficiency for each technician and the shop as a whole. 11 points There are at least 3 important problems you should discover. Identify 2 of them and provide recommendations for fixing them. (Hint: Efficiency is not an issue) DC Motors has a service department expense of $200,000. The labor gross profit percentage for the dealership is 70%. 76.50% 629.84% Questions Calculate Sales to Break Even Calculate Sales to Net 10% Use the information from the first part of the assignment (total shop) to determine how many technicians the dealership needs. How many hours must each advisor generate per day You are a General Manager for DC Motors. You operate as a lateral support service department and have selected one of your groups to examine. This group is indicative of the shop as a whole. You want to calculate some ratios, for the group, but more importantly want to fix some of the issues plaguing the department. You require technicians to be available for 8 hours per day, each technician is required to work on average 22 days a month, and the ELR for the dealership is $175/hr. Technician Available Actual Operation Productivity Efficiency Proficiency Superman Batman 119.53% 115.03% 102.50% 170.00% 120.42% 92.73% Ironman 122.40% 106.14% 100.00% 76.50% 564.85% 560.41% 38.25 32 30 44 27.625 26.95 46.9625 36.125 33.5 40.6 42.5 42.5 32.5125 182.75 162.7 197.575 38.25 31.25 Points 4 points 4 points 8 points 8 points 137.50% 174.26% 111.67% 129.92% Thor Black Widow Total Points Questions 6 points Define productivity, efficiency, and proficiency 9 points Calculate productivity, efficiency, and proficiency for each technician and the shop as a whole. 11 points There are at least 3 important problems you should discover. Identify 2 of them and provide recommendations for fixing them. (Hint: Efficiency is not an issue) DC Motors has a service department expense of $200,000. The labor gross profit percentage for the dealership is 70%. 76.50% 629.84% Questions Calculate Sales to Break Even Calculate Sales to Net 10% Use the information from the first part of the assignment (total shop) to determine how many technicians the dealership needs. How many hours must each advisor generate per day

Answer rating: 100% (QA)

SOLUTION Productivity Efficiency and Proficiency 1 Productivity Productivity measures the output or results achieved compared to the input or resources used It indicates how effectively resources are ... View the full answer