You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers its products online. The company is interested in knowing customer characteristics, the amounts of first$-$time orders, sales information, and similar information. They want to mine their data and have your company create dashboards and reports on their behalf. You are in the contract negotiation phase and are having trouble reaching an agreement on the timeline for this project. The retailer is adding incentives and penalties to the negotiations as a way to resolve this issue. What is this known as$?$

$$ BATNA

Contingent agreement

$$ Multiple offers

$$ Draft agreement