You are a technology director for a customer support services company IT Guru. IT Guru is a public company headquartered in San Diego, CA. There are currently approximately 400 employees working at the headquarter building. Currently, IT infrastructure is central and located in the company headquarters building. The company is planning to employ 100 more highly skilled workforces anywhere in the United States. IT Guru has plans to implement a virtual work-from-home environment for all their workers with the support of a series of electronic processes and applications. These include, but are not limited to, workflow technology, networking, secure communication and applications. The remote workers will be in the United States and must have access to the public network and the Internet. With the decision to expand to remote workers, the companys technology strategy must now align with the business strategy. IT Guru is asking you to prepare a deployment strategy in support of the remote workers while creating business value for the company. The business and implementation goals for the remote workers are

reducing cost,

increasing operational efficiency,

placing internal controls for compliance with laws, regulations and policies, and

safeguarding organizational data and assets.

To fully support the objectives of IT Guru, prepare a deployment strategy that addresses each of the following:

All members must be able to connect to the information sources and communications used to do their jobs. Describe the kinds of infrastructure changes that you would recommend in support of remote workers. (2 pages)

All team members must have secure access to applications used by the company to perform customer support services. Recommend process changes in support of secure communication, collaboration, and sharing of information between the team members. (2 pages)

Will you manage your remote employees? If so, assess the kind of data will you collect and how you plan to use the data. If not, why not? Assess how you will manage their activities and performance. (1 page)

Explain the required practices that encourage ethical conduct and a commitment to compliance with the law.

o What practices are required to ensure ethical conduct, operation effectiveness, and compliance with relevant laws and regulations assuring sensitive customer data are protected and accurate? (3 pages)

Explain the IT infrastructure, operations, personnel, policies, practices, procedures, and documentations that you will put in place for fraud prevention and detection. (3 pages)

Summarize how your deployment strategy meets the business implementation goals of IT Guru.

The Deployment Strategy for Remote Workers paper

Must be 11 to 15 double-spaced pages in length (not including title and references pages) and formatted according to APA Style (Links to an external site.) as outlined in the Writing Centers APA Formatting for Microsoft Word (Links to an external site.) resource.

Must include a separate title page with the following:

o Title of paper in bold font

Space should appear between the title and the rest of the information on the title page.

o Students name

o Name of institution (University of Arizona Global Campus)

o Course name and number

o Instructors name

o Due date

Must use at least four scholarly, peer-reviewed, and/or credible sources in addition to the course text.