Question: You are an IT technician troubleshooting a reported issue where several users are experiencing intermittent network connectivity problems. To identify the precise nature of the

You are an IT technician troubleshooting a reported issue where several users are experiencing intermittent network connectivity problems. To identify the
precise nature of the problem, you decide to consult indirect sources of information.
Which of the following sources would be MOST helpful in your investigation? (Select two.)
Sending a company-wide email asking if anyone else is experiencing similar issues
Reviewing the latest financial reports for budget cuts in the IT department.
Reviewing the company's social media feed for any related complaints
Consulting recent job logs or speaking with other technicians who might have relevant information
Checking the system documentation, such as installation or maintenance logs
You are an IT technician troubleshooting a

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