You are applying for a Customer Service Representative position at Ford motor company. You have already submitted your resume and a cover letter, and now you have been called back for a job interview. For this assignment, you will answer seven (7) interview questions listed below. Your responses need to be targeted for the job you are interviewing for, and they need to show the employer why you are a qualified candidate, and why you are a good fit for the job and the organization. To ensure readability, please number your responses. Pay attention to the proper content and format of your responses. See below for details: Target Position: Customer Service Representative Company: Ford Motor Company Interviewer: Your instructor will assume the role of a hiring manager. Content: Interview Questions:

1. Tell me about yourself.
2. Why do you want to work here?
3. Where do you see yourself in five years?
4. What is your biggest weakness?
5. How would you deal with an angry or irate customer?
6. Describe a stressful situation at work and how you handled it. Use the STAR technique to answer this question. (The STAR interview technique offers a straightforward format to answer any behavioral interview question. STAR stands for situation, task, action, and result. )
7. Do you have any questions for me?