You are asked to create formal letter of complaint to any Amazon from which you have received
Question:
You are asked to create formal letter of complaint to any Amazon from which you have received bad service.
Provide letter to Amazon with whose service you have recently been disappointed. Letter should describe the situation(s) that you encountered and express clearly your reasons for dissatisfaction. Letters will be evaluated on:
1. Clarity and conciseness with which you describe the problem and relevant events.
2. Comparison between what you expected, and details of the service you actually
received.
3. Specific and actionable suggestions for improvement (if appropriate).
Recognize that specificity and clarity in the letter are particularly important in terms of the firm's ability to (1) evaluate your complaint, (2) correct your problem to the best of their ability, and (3) incorporate your observations as useful learning for improving/maintaining service quality in the future. Only legitimate complaints should be presented!
Expert Answer:
Your Name Your Address City State Zip Code Email Address Phone Number Date Amazon Customer Service PO Box 81226 Seattle WA 981081226 Subject Formal Co... View the full answer
