Question: . You are asked to review the process using a tensile tester in receiving inspection. Although you have never heard of this device, you are
. You are asked to review the process using a tensile tester in receiving inspection. Although you have never heard of this device, you are confident that your HFE knowledge can apply most anywhere. HINT: a tensile tester is basically a destructive test device that clamps a sample at the top and the bottom, then pulls a sample apart to see what it takes to break it. Since we are making plastic and acrylic picks, imagine taking a plastic ruler clamping the top and bottom, then watching the clamped ends pulled in opposite directions until the ruler pulls in two. It is typically a large machine, 3-5 feet tall and mounted on a work bench. In your plant, the machine requires short guys to stand on a box to load the top of the device and the taller folks had to bend way over to load the bottom part an HFE disaster area. Bill has asked a CQI team to look at this incoming testing. Use your new knowledge of the musculo-skeletal system to brief the CQI team why the process needs quick and extensive redesign. (narrative response)
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