You are auditing a packaging process in DELTA production line at GAMMA SDN. BHD. where the weight is controlled to 500gm with a tolerance of 500 to 503gm on 10/4/2021. The legal requirements clearly state that underweight package shall not be sold. You observe that the weighing machine is checked every hour with three uncalibrated glass bottles. You are aware of complaints from three customers about underweight product when you audited the marketing department. The glass bottles when checked are found to weigh 499, 499.5 and 500.5gm. The bottles have no identification as to the weight and the operator can choose any one of them for checking.

Based on this question write a corrective action request...This is a QUALITY MANAGEMENT SYSTEM SUBJECT