Question: You are developing a new social media information system ( SMIS ) for your ecommerce operations. Which should be the first step in your strategy?

You are developing a new social media information system (SMIS) for your ecommerce operations. Which should be the first step in your strategy?
Group of answer choices
Define your goals
Identify your target audience
Define what value to your organization is
Make personal connections
Identify how to measure success metrics

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