You are e$-$mailing a client who will be visiting your company headquarters next week. Latasha, your associate, will greet the client in the lobby and then take him to the conference room. You want to be as clear and specific as possible with the client so he knows what to expect when he arrives.

The following sentence is an excerpt from your e$-$mail: "When you arrive at our headquarters, you will be greeted in the lobby and then be taken to our conference room."

The sentence from the e$-$mail uses $$ voice. Given the purpose of your message, this voice $q,$ appropriate.