You are looking for a process champion to support your redesign of the metering system in your chemical plant. You compile a list of potential candidates from across the company. Who would be the best choice?

a$.$ Sanjay, a respected manager who works quietly but efficiently in the background.

b$.$ April, a well$-$liked manager who can talk senior managers into making process changes.

c$.$ Carmelita, a frontline manager who has earned a reputation for persuading senior management to reallocate responsibilities.

d$.$ Derek, a seasoned manager who knows how to keep resisters at bay.