Question: You are managing a virtual team with members from different cultural backgrounds. Recently, a conflict has arisen between two team members, Hiroshi from Japan and
You are managing a virtual team with members from different cultural backgrounds. Recently, a conflict has arisen between two team members, Hiroshi from Japan and Maria from Brazil, due to misunderstandings in their communication styles. Hiroshi tends to be very formal and indirect in his emails, while Maria is more direct and informal. This difference has led to a lack of collaboration on a critical project. What is the best approach to address and resolve this issue? A.) Using the strict communication rules outlined in an employee handbook to ensure uniformity B.) Telling Hiroshi and Maria to go to their HR department when they are in conflict C.) Asking Hiroshi and Maria to use a translation tool to ensure their messages are clear and understood D.) Conducting a meeting with both parties that includes cultural sensitivity training
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