You are responsible for making a business plan and creating a retail store. Develop the Quality Management Plan of your company :

PLAN

1Identify the quality objectives - express quality expectations in objective quantitative/qualitative terms

2 Customer/organizational quality objectives

3 Identify the quality threshold for each quality objective

4 Identify standards in terms of legal, environmental, economic, safety, etc.

5 Balance the needs and expectations of customers and stakeholders with cost, schedule, and performance standards. Evaluate costs and benefits of quality objectives and processes to achieve those objectives.

6 Develop plan and processes that include quality assurance and control procedures to achieve objectives. Identify risk factors and associated complexities to provide the required level of quality.

7 Develop performance measure thresholds to determine success relative to the quality objectives.

8 Ensure customer/organizational endorsement of all quality objectives