You are running a training session about communication channels. Consider this true or false question. A communication channel that establishes direct personal contacts that can create supportive, even inspirational, relationship between the sender and receiver is said to have low channel richness?

False

In the same training session you receive the following question. If someone intentionally distorts information in order to make it appear more favourable to their boss, the person is engaging in$?$

$[$ Select $]$