You are supporting on a process improvement project that requires weekly meetings with internal stakeholders to update them on your findings. After this weeks meeting, one of the senior stakeholders mentions that they were having trouble following some of your explanations about your findings.

You are surprised by this as you have received positive feedback from the other stakeholders. This stakeholder also tells you that the current meeting time is not ideal for their schedule. You understand it can be a challenge to accommodate everyones busy schedules. You intentionally organised the meeting for this time because you have regular check$-$in with your manager afterwards and you want to update them immediately.

LESS EFFECTIVE

Talk to the stakeholder who has given you feedback to understand what it was about your explanations that made them difficult to follow.

MORE EFFECTIVE

LESS EFFECTIVE

Thank the stakeholder for their feedback but let them know that you have received positive feedback from other stakeholders about how you explain your findings.

MORE EFFECTIVE

LESS EFFECTIVE

Review the current time of the meeting and see how you can better accommodate all the stakeholders schedules.

MORE EFFECTIVE

LESS EFFECTIVE

Explain that you would rather keep the current meeting time as it allows you to update your manager immediately afterwards.