Question: You are surprised when a client abruptly ends a conversation before you can present all the information he requested. To better understand his needs, what
You are surprised when a client abruptly ends a conversation before you can present all the information he requested. To better understand his needs, what should you do
a Return to your office and do more research on the information.
b Ask good, openended questions to discover his objectives more clearly.
c Reemphasize points you think are important that the client may not have understood.
d Apologize to the client for not giving him the information that he wanted.
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