You are the manager of the teams who serve various customers. You ran the last month and
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Question:
You are the manager of the teams who serve various customers. You ran the last month and a half (six weeks) productivity report and observed the following results:
Week | Team Size | Customers Served | |
1 | 7 | 97 |
|
2 | 6 | 72 |
|
3 | 5 | 102 |
|
4 | 4 | 52 |
|
5 | 4 | 72 |
|
6 | 2 | 57 |
|
Calculate the labor productivity for each week and team size (round to two decimal places).
Week | Team size | Labor productivity |
1 | 7 | |
2 | 6 | |
3 | 5 | |
4 | 4 | |
5 | 4 | |
6 | 2 |
What do the labor productivity numbers mean to you? What decisions will you make going forward?
Related Book For
Operations management processes and supply chain
ISBN: 978-0136065760
9th edition
Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra
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