You are the new CEO of CVS Pharmacies. Your goal is to create a healthier organizational culture.
Question:
You are the new CEO of CVS Pharmacies. Your goal is to create a healthier organizational culture. The first thing you do as CEO is implement an organizational culture that has the espoused values of health and wellness. As a result, you add free employee yoga programs at each pharmacy and forbid the sale of junk food, cigarettes, and alcohol from your pharmacies. So, your enacted values are consistent with your espoused values and you notice an increase in employee job satisfaction.
A. After you change the culture at CVS, you notice a decline in sales at your pharmacies and an emergence of pharmacies that experience increased sales by selling junk food, cigarettes, and alcohol. Based on the logic of double-loop learning AND assuming that you now believe in amarket culture, how would you react to what you're noticing?
B. Using the logic of systems thinking, explain why a yoga program might be a good idea for the organization. Note: Your answer to this question is completely independent of your answer to 2A.
C. Based on the information in the scenario AND the information provided for 2A, list TWO details about CVS Pharmacies and tell me whether (and why) each detail is either a Strength, a Weakness, an Opportunity, or a Threat.
Understanding Business Ethics
ISBN: 9781506303239
3rd Edition
Authors: Peter A. Stanwick, Sarah D. Stanwick