Question: You are the operation manager for a large organization (ABC Company) since July 2019 and was asked by the General manager Mr. Acharya, to convince

You are the operation manager for a large organization (ABC Company) since July 2019 and was asked by the General manager Mr. Acharya, to convince 75 employees to use the new software by September 2020, which is a major change and requires a lot of support and training. However, Mr. Acharya that this strategy will increase the effectiveness, efficiency, and accuracy of the organization.

You have determined from the personality survey that 35 employees are sensors, 29 employees are extroverts and 11 employees are introverts.

1. What would be your negotiation process?

2. What will be your BATNA?

3. What are the essential techniques and strategies in the context of negotiation?

4. What would your SMART goals? Explain in detail.

5. What would be the objections from the employees (list minimum of five objections).

6. Why is it important to determine the objections?

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