Question: You are the operations manager at a large distribution centre located in a large city in Southern Ontario (GTA Population over 4 million). Your hourly
You are the operations manager at a large distribution centre located in a large city in Southern Ontario (GTA Population over 4 million). Your hourly pay is comparable to that of the other numerous distribution centres in the area. Because your employees have a large number of similar employers in the area, your turnover rate is very high as employees change companies regularly. Most of your employees are young educated staff members who want to advance within any company, but there are limited supervisory positions available. You need to develop a motivational program to reduce employee turnover as training cost and errors increase with new staffing.
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