You are the supervisor in the vehicle body repair section of the workshop. You have recently...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
You are the supervisor in the vehicle body repair section of the workshop. You have recently received a number of complaints from the operations department regarding bus body repairs that have not been carried out to the standard required by the company and that the image of the company is being affected by the poor standard of body vehicle maintenance. Upon investigation, you discover that the problem is caused by one of the vehicle body builders. Sam Tshabalala, whose work is very untidy and unfinished, in other words, his work performance in poor. You realise that you need to take action to address the problem. What approach you will use to address the problem of Sam's poor work performance AND fully explain how you will apply this process? 2 3 5 6 Situation/Evidence A witness is called in to a hearing, gives oral evidence and is cross examined. The witness testifies that the security guard told him that he had seen the accused at the scene of the accident. The witness identifies the spanner that was used in the alleged assault and answers questions put to him by the shop steward. The monthly report containing all the errors made by the accused, is submitted as evidence by the prosecuting official. No witness examination of the report takes place. The witness submits a set of photographs of the accident scene, and the shop steward claims that they were not taken at the accident scene. The prosecuting official produces a video of the driver selling diesel to a third party. and the official who made the video is called in to testify as to how and when the video was made. The chairperson of the hearing instructs the hearing that the members should visit the scene of the accident, where the prosecuting official points out certain factors to the chairperson, who makes a note of these. Admissible as evidence Yes No Motivate your answer You are the supervisor in the vehicle body repair section of the workshop. You have recently received a number of complaints from the operations department regarding bus body repairs that have not been carried out to the standard required by the company and that the image of the company is being affected by the poor standard of body vehicle maintenance. Upon investigation, you discover that the problem is caused by one of the vehicle body builders. Sam Tshabalala, whose work is very untidy and unfinished, in other words, his work performance in poor. You realise that you need to take action to address the problem. What approach you will use to address the problem of Sam's poor work performance AND fully explain how you will apply this process? 2 3 5 6 Situation/Evidence A witness is called in to a hearing, gives oral evidence and is cross examined. The witness testifies that the security guard told him that he had seen the accused at the scene of the accident. The witness identifies the spanner that was used in the alleged assault and answers questions put to him by the shop steward. The monthly report containing all the errors made by the accused, is submitted as evidence by the prosecuting official. No witness examination of the report takes place. The witness submits a set of photographs of the accident scene, and the shop steward claims that they were not taken at the accident scene. The prosecuting official produces a video of the driver selling diesel to a third party. and the official who made the video is called in to testify as to how and when the video was made. The chairperson of the hearing instructs the hearing that the members should visit the scene of the accident, where the prosecuting official points out certain factors to the chairperson, who makes a note of these. Admissible as evidence Yes No Motivate your answer
Expert Answer:
Answer rating: 100% (QA)
To address the problem of Sams poor work performance I would use a progressive discipline approach which involves a series of steps to address and cor... View the full answer
Related Book For
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
Posted Date:
Students also viewed these general management questions
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Read the case study "Southwest Airlines," found in Part 2 of your textbook. Review the "Guide to Case Analysis" found on pp. CA1 - CA11 of your textbook. (This guide follows the last case in the...
-
The total cost of 2 chair and 1 table is 210 dollars. The total cost of 1 chair and 2 tables is 285 dollars. What is the cost of 1 chair?
-
What is a responsibility center?
-
If \(A x^{2}+C y^{2}+D x+E y+F=0\), for Problems 9-13, then list conditions on the constants to assure that the indicated graph results. a circle \(A=C eq 0\)
-
Patty Hayes owned four Personal Seat Licenses (PSLs) at the Cleveland Browns Stadium. Hayess PSLs reserved four seats on the 50-yard line, at the railing, on the north side of the stadium. As the...
-
The Textron company in Mt. Vernon, Texas, asked you to develop quarterly forecasts of combine sales for next year. Combine sales are seasonal, and the data on the quarterly sales for the last four...
-
Costs transferred in from Department A to Department B Blank______. Multiple choice question. will not be complete with respect to work done in Department A must be at least 50% complete will always...
-
Develop a scatter diagram for two variables of interest (say pages in the newspaper by day of the week; see example in figure).
-
A new car is purchased for $25,000. It depreciates continuously at a rate of 12%. Write an exponential function that represents the value of the car after t years of ownership. When will the car have...
-
According to Bernard Bass, a/an ___ leader concentrates on arousing or altering the needs of subordinates, rather than focusing on how their current needs might be met. A. transactional B....
-
Assignment Details Screening and preventive services are cost-saving measures for payers, providers, and patients. Describe a time in your life when you took preventive care (e.g., screening or...
-
Analyze the impact of post-colonialism on the political and social structures of African countries, taking into account the influence of historical legacies, external interventions, and domestic...
-
Consider a privately owned retail business that sells metal accessories. The business receives approximately 250 lbs of new merchandise every day. Since much of the merchandise sold must be matched...
-
The following table contains the demand from the last 10 months: MONTH ACTUAL DEMAND 1 34 2 37 3 38 4 37 5 40 6 37 7 42 8 44 9 41 10 42 a. Calculate the single exponential smoothing forecast for...
-
A new investment is under construction for which finance is to be raised. It will require a new issue of 10000 ordinary shares at Kshs, 40 per share and a further issue of long-term debt of 8,000 to...
-
What are some of the possible sources of information about a company that could be used for determining the companys competitive stance?
-
The following additional information is available for the Dr. Ivan and Irene Incisor family from Chapters 1 and 2. On September 1, Irene opened a retail store that specializes in sports car...
-
Carol Harris, Ph.D, CPA, is a single taxpayer and she lives at 674 Yankee Street, Durham, NC 27409. Her Social Security number is 793-52-4335. Carol is an Associate Professor of Accounting at a local...
-
Calculate the amount of the child and dependent care credit allowed for 2012 in each of the following cases, assuming the taxpayers had no income other than the stated amounts. a. William and Carla...
-
A runner is moving at a constant speed on level ground. Chemical energy in the runner's body is being transformed into other forms of energy. Most of the chemical energy is transformed into A....
-
According to Table 11.4 , cycling at \(15 \mathrm{~km} / \mathrm{h}\) requires less metabolic energy than running at \(15 \mathrm{~km} / \mathrm{h}\). Suggest reasons why this is the case. TABLE 11.4...
-
You have driven your car for a while and now turn off the engine. Your car's radiator is at a higher temperature than the air around it. Considering the radiator as the system, as the radiator cools...
Study smarter with the SolutionInn App