Question: You can draw it on page not on computer Model the following business process for a human resource recruitment process. Mr Kamarul, a new Human

You can draw it on page not on computer
Model the following business process for a human resource recruitment process. Mr Kamarul, a new Human Resources manager at Maji Sdn Bhd, wants to improve the recruiting process. He believes that his staff members do too many tasks by hand that could be handled more efficiently by software. Moreover, he is tired of hearing complaints from other departments about how long it takes to fill vacancies. Mr Kamarul is convinced that most of the delays are because the managers of those other departments spend too much time vetting candidates. Also, they do not provide enough information with their requisitions, and they are slow to respond to questions. He cannot prove his suspicions though. Talking with us, Mr Kamarul describes the recruiting process: When a department wants to fill a vacancy, the manager notifies me by e-mail. They fill out a form -it's just an Excel spreadsheet where they enter the job title, and a job description, and their requirements, and..." We interrupt Mr Kamarul. The point, we explain, is not to discuss the cells in his Excel spreadsheet. We are interested in the basic sequence. The other stuff comes later. " Oh, okay. So they notify me of the vacancy by e-mail. I have to check to whom I forward the e-mail, and that depends on who's available at that moment. Usually I just ask around, since we are all in one office anyway." Again, we have to dampen Mr Kamarul's talkativeness. Patiently, we explain that the point is merely to record the most important process steps and to set aside any operational details. He seems taken aback, but he continues: "Well, then it's simple: We post the job and wait for appropriate applications. We check the applications, select a candidate, and fill the position. Essentially, our job is done if the selected candidate signs an employment contract, even though we have to yet record his or her information in the personnel files. Is this still too much detail? It is. For us, however, we can now extract the following key data about Mr Kamarul's process: The process is triggered by a department's requirement to fill a vacancy. A job is posted applicants apply, applications are checked, and the vacancy is filled. The process has reached its target when the vacancy is filled in other words, when an employment contract is signedStep by Step Solution
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