Question: You can help give your documents a courteous effect by Multiple Choice refraining from blaming the reader. using the we - viewpoint instead of the

You can help give your documents a courteous effect by
Multiple Choice
refraining from blaming the reader.
using the we-viewpoint instead of the you-viewpoint.
apologizing and taking the blame even if it isn't your fault.
refraining from using conversational language.

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