Question: You get off on the wrong foot with a new coworker, Franceen. Franceen, ask you for help her in responding to a customer inquiry, but

You get off on the wrong foot with a new coworker, Franceen.

Franceen, ask you for help her in responding to a customer inquiry, but you refuse to lend a hand because you are working on a tight deadline and don't want to waste time. There has been tension between you two ever since, and now you need her help on a new project, but she is not being very responsive.

How do you recover?

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