You have been appointed the chair of the Ford School of Design at SFU. The department has had excellent enrolment due to its high-quality instruction and marketability of the degree. Students find that the hands-on experience is crucial for their learning.

The college has recently developed a balanced scorecard for its operations and is encouraging departments to do the same. For each perspective, develop one objective and one performance measure that you might use in the first draft of a balanced scorecard for the department. Please note, you are NOT doing a balanced scorecard for SFU, rather, you are doing this for the department, so make sure your objectives and measures are appropriate!

Answer rating: 100% (QA)

The balanced scorecard involves measuring four main aspects of a business Learning and growth business processes customers and financeInformation is collected and analyzed from four aspects of a busin... View the full answer