Question: You have been engaged as a consultant to design, develop and implement QMS for an IIT-JEE coaching institution. The institution offers classroom coaching in 10

You have been engaged as a consultant to design, develop and implement QMS for an IIT-JEE coaching institution. The institution offers classroom coaching in 10 major cities of India as well as online coaching. With suitable assumptions clearly stated, a. Identify and list the interested parties and their needs and expectations. b. Identify and list the internal and external issues C. State the scope of QMS.

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