You have been for four years in a bank branch located in the front section of large
Question:
You have been for four years in a bank branch located in the front section of large grocery store. For the last two year, the branch has been underperforming and a poor place to work-tellers show up late, cash drawers are often out of balance, and the customer service numbers for your branch are in the bottom quarter when compared to order branches of your bank. As a result of these problems, the branch manager was removed from your branch. You know that the problem in your branch stem in part from the lack of trust and respect for the prior branch manager. While you know the employees will be happy the old boss is gone, you are not sure how they will feel about your promotion to be their new manager. So where would you begin? How you go about building a solid foundation of trust in your leadership? How would you address the poor financial performance? Consider you were just recently a peer of you associates, and now their manager, would be any critical things to do or not do.
Business Statistics A First Course
ISBN: 978-0321979018
7th edition
Authors: David M. Levine, Kathryn A. Szabat, David F. Stephan