You have been hired as a software development manager for Paradigm, an organization that provides integration services to large online retail sellers. You manage a team of IT professionals who maintain the organization's IT infrastructure. The organization currently hosts their servers at a company-owned data center that houses several servers. The site is fully staffed 24 hours a day to ensure uninterrupted service to your business customers. The organization's infrastructure has expanded over the last year, and in turn, data center maintenance and expansion costs have sharply increased. As a result, the leadership team has decided to move forward with migrating to a cloud-based environment.

The executive leadership team asked the former manager to research cloud-based systems to see if a migration from a company-managed data center to a cloud environment would solve the growing data center costs (e.g., salaries, updating of servers, real estate). The former manager created an ineffective presentation to communicate the findings to the whole organization. You will review the former manager's presentation, familiarize yourself with technologies that might be involved in moving to a cloud-based environment, and explain how or why the presentation is not appropriate for all the organization's employees. You will then need to determine what kind of technical communication deliverable (e.g., PowerPoint, email, social media post) would be most effective to communicate your findings to three different stakeholder audiences so each stakeholder audience understands how they may be affected. You will also be asked to reflect on your audience analysis and the deliverables you created and document how each deliverable meets the needs of its stakeholder audience.

CUSTOMER DELIVERABLE:

For your potential and existing Business Customers, pick a format that is suitable for reaching this dual audience. Then:

1. Announce the upcoming cloud migration. You don't need a lot of detail here, you are just informing them.
2. Explain how potential and existing business customers will benefit from this change.
3. You must provide at least two graphics that align with and support the specific benefits you explained (they must align with and use the same language). These can be images or charts and graphs or tables, but they must visually tell the story of the benefits you are talking about.