You have been requested to help develop a simple performance appraisal system for a modest and relatively new but successful fast food pizza delivery business. Most of the sales comes from phone-in delivery because the dine-in facilities are limited to a standing counter and two small tables good for 10-12 customers. This company currently has four outlets in Metro Manila but since franchising is the goal for next year, the owners want to improve all the systems immediately. You want to make sure that the new employees are guided on how they should do their job and their continued employment will be based on how well they perform. Also, you want to management your cost of doing business and are not prepared as yet to increase the pay of the better performing employees. However, you are considering some form of special recognition bonuses to high performing employees but only after careful study. 1. Discuss the concern of the company