You have been selected by your supervisor to determine whether or not a project charter should be completed for a specific project based upon a project charter decision matrix. If indeed a project charter should be required you will need to determine whether a full project charter should be developed or if a very basic project charter would be sufficient. You will also be required to provide justification for the selections you provide in the decision matrix. The project scenario assigned is described below:

The Kentucky Department for Professional Licensing (DPL) is an administrative agency that contracts with state licensing boards that oversee the requirements of professional and occupational licensing as well as enforce violations and complaints against or by licensees. DPL currently contracts with twenty-three (23) of these Boards to provide administrative services. The Boards are small and/or have restricted revenue thus requiring these contracted services versus hiring their own staff and providing their own infrastructure. The Commissioner of DPL oversees all operations, employees and infrastructure of the Department. Individual Boards are led by a Chair but are not involved in the operations of DPL.

DPL has secured a $150,000 grant from the United States Department of Labor to upgrade their licensing software in order to ensure future compliance with systems in other states to potentially permit a shared platform approach if the states should enter into any interstate licensing compacts whereby licensees are able to work in multiple states without being required to secure a license from each of the states. The future cooperation between states is not a part of the current upgrade project.

DPL has worked with the Kentucky Commonwealth Office of Technology (COT) to draft an RFP for these services. COT will also be responsible for overseeing the completion of this project as this organization is responsible for the oversight of all information systems within the executive branch of the state government and will be represented by one of their special project managers. After receiving numerous proposals, BlockTech Systems has been selected to design and implement the new software platform based upon their own blockchain technology.

The project is scheduled to be rolled out in three (3) phases with each phase being required to meet the stipulations within the scope of the initial grant and signed off by the representative of the US Department of Labor.

Based upon this information you will need to complete the Project Charter Decision Matrix and Justification form to be prepared. (based upon the TriHealth matrix provided on page 64 of the Kloppenborg text)

Resources

Little or no monies, supplies or change in resources

Requires moderate resources

Requires significant resources and/or additional FTEs

Multidisciplinary

One (1) discipline involved/impacted

Two (2) - Three (3) disciplines involved/impacted

Four (4) or more disciplines involved/impacted

Complexity

Little complexity

Moderate complexity

Very complex

Technology Involvement

No technology changes

IT consult needed

IT resources assigned

Approvals

None needed

Approval by immediate

supervisor

Executive-level approval

Potential Risk Level

Minimal impact on

customer

Moderate impact on

customer

Significant impact on

customer

Staff Commitment

Involvement of

2 3 people for

solution

Small team needed

to generate solutions

Requires large team of

multiple departments for

improvement

Communication & Education

Simple communication

plan or unit-based education

only

Moderate communication

plan; requires education

across departments

Complex communication/

education plan with

various media

Metrics

Requires at least a one-time

follow-up check

Improvement will be

tracked

Baseline and ongoing

tracking of data

If majority of checks lie in this area:

Final Decision

No charter needed

Complete a mini or basic charter

Complete a full project charter

Justification for Matrix Selections

Instructions: Below you will find each of the categories reflected in the above Decision Matrix. For each of these you will state specifically why you made the selection you did in the Decision Matrix. These rationales need to provide specific evidence from the scenario to justify your selection. For example, under Resources, if you mark "little or no monies, supplies or change in resources" you would not just state "it requires few resources and is only $150,000". You would need to explain why $100,000, in your opinion, is not a lot of money and why few supplies or resources are needed. Or if you marked "Requires significant resources and or additional FTEs (Full Time Equivalents) you will need to state why the project will use significant resources, why the funding is substantial and/or why more personnel will be needed. Thoroughly explain and justify your selections! This needs to be at least a full paragraph explaining your thought process behind decisions made!

Resources:

Multidisciplinary:

Complexity:

Technology Involvement:

Approvals:

Potential Risk Levels:

Staff Commitment:

Communication & Education:

Metrics:

Final Decision: