You have recently taken a job with a large bank as a loan underwriter. In your job, you are responsible for working from a checklist to make sure that all loan applications are filled out completely and the necessary support (e.g., tax returns, credit scores) is in the credit file before the file goes to a loan officer, who will then make a decision about whether the bank will make the loan or not. After doing this job for a few months and speaking with your co-workers, you all agree that the job is incredibly boring. In a meeting with your supervisor, your group explains that they are physically isolated at work, and they do the same tasks repeatedly. In addition, no one knows whether he or she is doing a good job or how to improve. What recommendations can you make to your supervisor to help fix this situation?

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To address the situation of boredom and dissatisfaction among loan underwriters and to create a more engaging and productive work environment here are ... View the full answer