Question: You have timed an employee doing a two step process. She took an average of 8 minutes to do the first step and 8 minutes

You have timed an employee doing a two step process. She took an average of 8 minutes to do the first step and 8 minutes to do the second one. You think she is 20% better than your average employee at step one and 16% worse than your average employee for step two. What is the normal time for this process? Answer to two decimal places.

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