You have written the following statement to refuse a request for cash payment of a Christmas fruit basket delivery. Which of the strategies below does this refusal use? We have your Christmas fresh fruit basket ready and will ship it as soon as you call us with your credit card number. Select one: a. imply a refusal b. use passive voice c. make a compromise d suggest an alternative The Situation: As a result of the current pandemic, many hotels and restaurants have had to scale down their operations or even close down. Many people have lost their jobs. You are the manager of the Sea View Grill and Restaurant in Vancouver You have 10 serving staff. You need to lay off two(2) of them. Directions: Answer the following questions in complete sentences. 1. How do you choose which two serving staff to lay off? Explain your answer. (1-2 sentences) 2. How will you give the news to these staff members who are getting laid oft? letter, email, memo, text, or face to face? Explain why. (1-2 sentences) 3. What exactly will you say to these staff members? Give details. (2-3 sentences)