Question: You just bought a new winter jacket, and while it is really warm, it is not as flattering as you thought it would be. You

 You just bought a new winter jacket, and while it is

You just bought a new winter jacket, and while it is really warm, it is not as flattering as you thought it would be. You kind of like it but you are also a bit disappointed, and you are not sure if you are going to keep it or return it. You are experiencing. O negative response behavior O mixed satisfaction response O divided need fulfillment O post-purchase satisfaction cognitive dissonance

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