Question: You need to decide which process you are going to use for a new call center call-routing system. With the following information, at what point

You need to decide which process you are going to use for a new call center call-routing system. With the following information, at what point would you be indifferent between the two systems?

FC 1: 34,000, VC 1: 0.13

FC2: 53,000, VC2:0.10

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