Question: You need to implement the following for the users in the marketing department: Open a customer relationship management (CRM) popup when the users receive a

You need to implement the following for the users in the marketing department: Open a customer relationship management (CRM) popup when the users receive a Teams call. Ensure that SIP devices can be used. Prevent busy signal for callers while a user is already on a call. What should you configure for the marketing department users? Explain

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To meet the requirements for the users in the marketing department as outlined in your question you can configure specific settings within Microsoft Teams and your CRM system Below is a detailed stepb... View full answer

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