Question: You need to inform your client that your report will be late. Your client prefers a more polite and formal communication style. You prepare an

You need to inform your client that your report will be late. Your client prefers a more polite and formal communication style. You prepare an indirect bad

-

news message and place the bad news toward the end of the message.

Which option gives the bad news most effectively?

Unfortunately, you won

t get the report on Friday as requested.

The report will not be delivered on time.

For these reasons, you will receive the report next Monday.

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