Question: You receive an email from the client about a project your team is working on , but you do not know the answer to it

You receive an email from the client about a project your team is working on, but you do not know the answer to it. Should you:
a
Do not reply at all, because you dont know the answer so its not your concern.
b
Respond immediately with any information you think you know about the inquiry.
c
Respond within 24 hours that youre searching for the answer to their question and will be contacting them again soon.
d
Try to find out the answer yourself, and only reply when you find out the information.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!