You recently completed a project that completely changed the process the sales team uses to develop quotes for customers. At the end of the project, you sent a note stating this change was an innovation. The CIO questioned you about why you think it is an innovation. What would you tell the CIO?

Process innovation is a legitimate type of innovation, citing Henry Ford$$s assembly line process.

She$$s right; process changes are not really a type of innovation.

Innovation is just a buzzword you used to make the achievement sound good.

Any changes to the sales ecosystem are innovative.