Question: You want to implement a new customer reward program and need the executive teams support. The executive team has a general understanding of the program
You want to implement a new customer reward program and need the executive teams support. The executive team has a general understanding of the program but is hesitant to implement it. What should you do?
A. Convince one executive of your programs merits and have them persuade the others
B. Tell the executives that not implementing the program will cause the company to lose revenue
C. Say that you know the program best and ask the team to trust your judgement
D. Present a detailed proposal focusing on the costs and benefits of the program
E. Ask the team for their feedback on the reward programs specific features.
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