Question: You were told an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time -

You were told an associate was away from work for a few hours last week. After confronting the associate, you remember approving the time-off request.
Please rate the effectiveness of the response.
Statements
Ineffective
Slightly Effective
Moderately Effective
Highly Effective
Apologize for forgetting the time-off request. Add a note in the scheduling system so the associate's time away is recorded correctly.
Ineffective
Slightly Effective
Moderately Effective
Highly Effective
During the next team meeting, explain how job rotations are decided to make it clear managers do not play favorites.
Please rate the effectiveness of the response.
Statements
Ineffective
Slightly Effective
Moderately Effective
Highly Effective
Join the discussion to explain how job rotations are really decided. Tell the associates to come to you if they have more concerns.
Please rate the effectiveness of the response.
Statements
Ineffective
Slightly Effective
Moderately Effective
Highly Effective
Tell the associate privately rotations are not based on who a manager likes, to stop spreading rumors, and to come to you with concerns.

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