You will approach a current conflict situation that you face in your work. You may also choose a current conflict outside of work if you like.$$ Most importantly, choose a situation that is relevant and important to you.Using the tools and techniques discussed in the text $($Chapters $3-5)$ and covered in other resources, you will communicate with someone you have a current conflict with. You will identify your goal $($for example, to get a certain action$/$outcome; to sway a decision; to influence a change in behavior; to be heard; etc$),$ and you will decide what approach you want to take.$$You will then communicate with that person $($you can choose the most appropriate and available channel$).$ Following your interaction, you will diagnose how it went and what you might have done differently to improve the chances of meeting your goal.Submit a $4-$page write$-$up $($single$-$spaced$)$ in the appropriate folder. Include any reference to the reading that you feel is appropriate and use specific techniques and terminology from Chapters $3,4$ and $5.$These and additional conflict management tips and strategies have been discussed in class.Go into depth in your write$-$up$,$ provide support for key points and include specifics and examples where possible. $$Copy$/$paste the questions and place your answers beneath.Your write$-$up should include the following:A$.$ Description of how you prepared for the interaction, including:What is the nature of the conflict?$$ Provide a brief description of what is going on and a brief history.$$What is your goal $($desired outcome$)$ in communicating with this person regarding the conflict?Your approach: What techniques, from Chapters $3-5$ and class, do you plan to use, and why? $$There are about forty techniques to choose from in Chapters $3-5!$You should describe $($and apply$)$at least two$$specific techniques from each of the chapters $3,4$ and $5,$ which equals a total of at least six specific techniques $($Note: Ch $5$ has some of the most powerful techniques for conflict$).$Note: the techniques in the textbook tend to be highlighted in$$Green$$and there are many of them to choose from.$$ For example: "Withhold Judgment" $($page $66),"$Talk and Interrupt Less" $($page $68),$ "Choose the Optimal Degree of Powerful Language" $($page $85),$ "Demonstrate Interest in Others" $($page $101),$ "Focus on Solving Problems, Not Controlling Others" $($page $114),$ and "Agree with the Criticism" $($page $119).$The most important of all may be "Use Descriptive $\text{'}$I$\text{'}$ Language" $($page $114).$As you choose your six techniques, the approaches like Compromise and Collaboration, Accommodation do not count since they are overall approaches, not techniques, per se$.$It is important that you provide a concrete example or enough description $($what you plan to say and why it might be helpful$)$ for each technique so I can see that you understand the techniques. $$Note that general approaches like "Collaborate" or "Accommodate" don't count towards the minimum six techniques as these are just general approaches, not specific techniques.$$B$.$ Description of the interaction:What happened?$$ How did your interaction go$?$ You do not need to provide every detail, but do provide highlights, including some specific examples of what you said, how the other side reacted $($what did they say?$),$ and how you reacted to something they said.What techniques did you end up using? $$Provide examples or enough description so I can see that you applied the techniques you listed above.What went well or most effectively?$$ Why?What did not go as well as you would have liked?$$ Why?C$.$ Description of the outcome of the interview:Discuss how you felt the interaction went. Did you achieve your goals? Why or why not?$$What strengths did you bring to the situation?Where were you most challenged?What might you do differently if you were to do it again?Your write$-$up should be in clear, readable English. If you struggle with English writing, consider consulting GGUs OWL service, which helps students strengthen their written English.$$ Also, be sure to run Spelling and Grammar check in Microsoft Word or other document tool to correct any glaring mistakes.