Question: You will complete this discussion based on the elements involved in the production process, the facility and planning issues which support the production process, and

You will complete this discussion based on the elements involved in the production process, the facility and planning issues which support the production process, and the types of tools utilized by an organization to maintain product quality.

Your Capstone employer is considering an expansion into product manufacturing and your boss has asked you to investigate Caterpillar (CAT). In order to become familiar with their products and operations, view this segment: Caterpillar | Innovation Past, Present, and Future (Time: 1:00, closed captions available from Amara) along with the Brands section of their website. Next, view this segment, CAT Next Generation Excavators: Manufacturing (Time: 4:23, closed captions available from Amara) and make sure to note the comments regarding quality.

3. View the CAT Product & Service Announcements website section. Based on this information and the quality comments from the Excavators video, describe how CAT utilizes these types of tools to maintain product quality.

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