Question: you will explore a technique that can be used to determine if your organization's process can meet customer demand by determining the process capability index
you will explore a technique that can be used to determine if your organization's process can meet customer demand by determining the process capability index (Cp). Cp is more commonly seen today when discussing six-sigma, which indicates the tolerance interval for a process (or step) that is 12 standard deviations wide and results in a Cp = 2.0. For this discussion scenario, let us assume that you are the owner of Wild Widgets, a widget manufacturing firm located in International City. Your widgets are very popular, and demand continues to grow each year. Several of your customers continue to ask for widgets that require more restrictive specification limits as these companies are incorporating your widgets into ever-shrinking housing units. Several of your managers have expressed concern that next year, your widget-maker will not be able to meet the desired specification limits.
What year (use "Current Year + number) will your widget machine no longer be able to meet specifications?
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
