You will individually create a fishbone diagram to attempt to sort the problems into categories so that you can see all the areas contributing to the problem, which will hopefully help you in solving it. You can create a cause-and-effect analysis (fishbone diagram) on paper using a pencil, in word, or you can go online and find a template of some sort. After you have completed your fishbone diagram please upload it to the appropriate assignment folder. When you talk to the physicians, they say they are frustrated because patients are often late, then they are forced to see two patients in the same time slot. Also, some patients have just too much to say for one time slot, and their visit ends up being longer. In addition to that, the government has begun requiring outcome reporting so they need to focus on the patient's outcome, not on the scheduling process and time slots. They also state that sometimes the schedulers double book them so when things back up, it's really stressful. The schedulers say that some physicians want to be double booked and others don't, so the ones that do are the ones that get tons of patients- probably