You will submit a $5-$minute $($no longer than $5$minutes$)$video that explains a training solution addressing a performance problem you have observed at work or outside of work.

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For example: Many fast$-$food restaurants have customer complaints submitted that focus on wrong food orders occurring when customers are picking up their food. $$This may have even happened to you on more than one occasion too. You have been observing this issue for a while now as well as hearing of it on the news and$/$or social media. $$Now you have decided to address this problem by creating a training program to mitigate and address wrong food orders that occur in the fast$-$food industry.

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Note: The above example is just an example and not the actual case study you will choose. $$Think about performance problems that you have seen while at work or when you are shopping or eating out.

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By using the ADDIE model as an outline, you will discuss within your case study video on how your training program will help solve the problem of wrong fast$-$food orders or lower the rate at which wrong fast$-$food orders occur. The goal of this $($real or fictitious case study$)$is for you to address a real worldproblem by creating a training program that has been systematically developed using the ADDIE principle, and training and development knowledge you gained within this course.

Professional Demeanor and Formal Speaking $($Example: Dress as if you were in a business meeting or interview. No informal speech, slang, etc.$)$

$10$pts

$-$ An Introduction $($introduce yourself$)$

$10$pts

$-$ State your hypothetical issue or issue found within a real case study where some type of training program is a solution $($Example: There is poor customer service being provided at the drive$-$thru at your favorite fast$-$food restaurant. You have been brought in to provide training on how to deliver better customer service.$)$

$20$pts

$-$ Discuss your training solution$($Example: Explain the Design, Development, and Implementation processes within your training solution; discuss what you did in each phase of the process$).$

$20$pts

$-$ Discuss how your will evaluate your training solution outcomes $($Example: Tell me how you will measure the outcomes of your training solution; will it be a survey, follow up interviews, analyzing pre vs$.$ post data observed, etc.$)$

$20$pts

$-$ How would you communicate your training outcomes to stakeholders $($Example: What will you tell your business stakeholders on how your training solution impacted their business$$s performance problem? You should be stating things such as ROI of the training, how either time and money were saved, or showing how training improved a business performance issue$).$