You will work on a specific project this session and are required to create a PowerPoint to present your design. Instructions: Create a PowerPoint presentation and submit to me by the due date/time addressing solutions for the following Human Resource issues at the Starbucks corporate office: 1. Some skills that are required for Starbucks baristas include: Taking orders from customers and giving orders to coworkers for preparation Preparing beverages such as espresso drinks, coffee, and tea Cleaning work area and equipment Describing items on the menu to customers and suggesting items that they might like Taking customer payments ada You have been asked to propose a new selection system for hiring baristas. Design a selection procedure for hiring baristas. Keep in mind changes that have occurred in hiring and onboarding post COVID. What would on the job training look like in 2023? How would you deploy these procedures? Would selection procedures be administered in person or online? . Which questions would you include during the employment interview? What support systems can you provide for candidates and current employees in a post-COVID world? D 2. An African-American job applicant has been offered a position as a customer service representative at Starbucks' call center. The job does not have any face-to-face customer contact and only involves phone interactions. The hiring manager who conducted the interview just told the applicant that her hair, which is in dreadlocks, doesn't look professional. The manager asked the employee to cut her hair. The applicant refused. The manager is considering revoking the job offer to the employee. What should be done? (Research the Crown Act and how it may impact employer decision-making in the future) 3. As HR professionals, you are assigned to arrange for your company's international employees to receive their ethics training to define acceptable and unacceptable behavior and to know what to do when confronted with questionable requests. Develop a set of training objectives. Would you hire an outside training vendor, and if so, how would you select the vendor?

You will work on a specific project this session and are required to create a PowerPoint to present your design. Instructions: Create a PowerPoint presentation and submit to me by the due date/time addressing solutions for the following Human Resource issues at the Starbucks corporate office: 1. Some skills that are required for Starbucks baristas include: - Taking orders from customers and giving orders to coworkers for preparation - Preparing beverages such as espresso drinks, coffee, and tea - Cleaning work area and equipment - Describing items on the menu to customers and suggesting items that they might like - Taking customer payments You have been asked to propose a new selection system for hiring baristas. - Design a selection procedure for hiring baristas. - Keep in mind changes that have occurred in hiring and onboarding post COVID. What would on the job training look like in 2023 ? - How would you deploy these procedures? Would selection procedures be administered in person or online? - Which questions would you include during the employment interview? What support systems can you provide for candidates and current employees in a post-COVID world? 2. An African-American job applicant has been offered a position as a customer service representative at Starbucks' call center. The job does not have any face-to-face customer contact and only involves phone interactions. The hiring manager who conducted the interview just told the applicant that her hair, which is in dreadlocks, doesn't look professional. The manager asked the employee to cut her hair. The applicant refused. The manager is considering revoking the job offer to the employee. What should be done? (Research the Crown Act and how it may impact employer decision-making in the future) 3. As HR professionals, you are assigned to arrange for your company's international employees to receive their ethics training to define acceptable and unacceptable behavior and to know what to do when confronted with questionable requests. Develop a set of training objectives. Would you hire an outside training vendor, and if so, how would you select the vendor