Question: You work for a company that provides the same smartphone model for dozens of its employees. While troubleshooting one smartphone that won t connect to

You work for a company that provides the same smartphone model for dozens of its employees. While
troubleshooting one smartphone that wont connect to the cellular network, you call the providers tech support number for some assistance. The technician asks for the devices IMEI. What is she trying to determine?
a. The OS version on the phone
b. The specific device youre calling about
c. The SIM card installed in the device
d. The IP address of the phone on the cellular providers data network

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