You work for Johnstone & Company, a medium$-$sized customer research firm that employs $140$ employees, including part$-$time staff. The Human Resources Director gets overwhelmed with r$$sum$$s whenever they advertise positions and is now looking into purchasing r$$sum$-$scanning software. The Director asks you to prepare an email that will be sent to various software companies inquiring as to whether or not their software would help your company sort these r$$sum$$s effectively.

You've already gone online and found a few companies that appear to have the type of software you need based on their website, but you really need to address more specific questions before the Director of Human Resources accepts a visit from a salesperson.

You are to compose an email that can be sent to different software vendors asking for information. One of the key things you need to know is whether their software can identify job$-$specific knowledge and experience. One problem your company has experienced has to do with inappropriate information submitted by job candidates. For example, you don't want to know the applicant's race or age. How does the software avoid displaying such information if the applicant includes it$?$ What about references? This area would seem to need fields available for customization. Does the system rank the r$$sum$$s according to the job skills and experience required? You would really like a system that, when it finds a great r$$sum$,$ moves it to the top of the list and perhaps even has a "More Like This" function.