Question: Your customer has asked for a 2 , 0 0 0 - call capacity for the new call center project. However, one of your company's
"Your customer has asked for a call capacity for the new call center project. However, one of your company's technical experts believes a call capacity can be reached. Another thinks that based on the technical needs of the customer, the capacity needs of the customer, the capacity needs to be only calls. What is the BEST thing to do
Options:
Meet with the technical experts and help them to agree on an objective.
Set the objective at calls.
Set the objective at calls.
Meet with the customer to better understand the reasons behind the call capacity.
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